1. Introduction
The cookie policy is an essential document that informs users about the use of cookies on our website. Cookies are small text files that are stored on the user's device, allowing for more personalised browsing. By continuing to use our website, you agree to our use of cookies as described in this policy. For more information on how to manage them, please refer to the cookie settings section of your browser.

 

2. Information we collect
We receive, collect and archive the information you add to our website or provide to us in any other way. In addition, we collect the IP address used to connect your computer to the Internet, login data, email address, password, computer and Internet information and purchase history. We may use tools to measure and collect browsing information, including page response time, total visit time on certain pages, page interaction information and the methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication), payment information (including credit card information), comments, feedback, recommendations and personal profiles.

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3. How we collect information

When you carry out a transaction on our site, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will be used for the specific actions listed below only.

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4. Why we collect this personal information

We collect personal and non-personal information to:

- Provide and operate the Services;

- Provide our users with ongoing customer service and technical support;

- To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;

- To create aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;

- Comply with any applicable laws and regulations.

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5. How we store, use and share the personal information of visitors to our site

The Zallart Studio website is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in Wix.com's databases. Wix.com stores your information on firewall-secured servers.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our shop and its service providers.

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6. How we communicate with our visitors

​We may contact you to notify you about your account, to help resolve an issue related to your account, to resolve a payment dispute, to collect fees or debts, for surveys or questionnaires, for news about our company or for any other reason that is necessary to review our contract, in accordance with local laws. To this end, we may contact you by email, telephone, text message and post.​​

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7. How our visitors can withdraw their consent

If you no longer wish to have your personal information collected by us, please contact us via your email address or send us a email to: info@zallartstudio.com

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8. Privacy policy updates

We have the right to modify this privacy policy at any time, so please check back regularly. Changes and clarifications will be put into effect immediately upon posting on our website. If we make changes to the materials in this policy, you will be notified so that you are aware of what information we collect and how we use it. 

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9. Questions and your contact details

If you would like to: access, correct or delete any information we have collected about you, feel free to contact us by email:

info@zallartstudio.com or contact us at our address:

Praça Machado dos Santos, nº53, 2900-178 Setúbal